News
August 2008
Credits and benefits to be available in one phone call
From October, pensioners will be able to claim Pension Credit, Housing Benefits and Council Tax Benefit in one phone call. The change means that many customers will not have to sign and return any claim forms.
The phone call will last for about half an hour but customers stand to be on average £50 a week better off.
For now, customers can make one free phone call to claim Pension Credit and don’t need to fill in any forms.
The phone number is 0800 99 1234 and lines are open Monday to Friday 8am to 8pm.